I’m back on-line for who knows how long. This is the eighth day with no internet, except for brief interludes like this one. I have learnt that promises from iiNet are worthless. I’ve been on the phone to Support every night for the past five nights. I was on the phone for more than an hour on Saturday night. Worthless. They say they’ll get a replacement modem to me, but they don’t. They say they’ll phone me, but they don’t. They say they’ll SMS me, but they don’t.

They are supposed to phone me after 10am today to come out here and replace a modem or otherwise fix the fault. That’s a promise. I’ll bet they don’t.

PS: They didn’t. Written Tuesday 1249am after being off-line all day, a brief? respite.

The fault is absent at the moment. I hope it shows if they come. That’s the trouble with intermittent faults.

Meanwhile, another sleepless night last night, so I’m drooping. I’ll try to get an hour before 10am.