A manager from Carpet Call finally came here today, albeit 25 minutes late for his appointment time!
He set off on his own, looking at the job, and I left him to it. Barry was here – we drank coffee while Troy looked at the job.
Finally he came into the family room and said, “Yeah, I can see the problems.” I said, “I don’t care about the defects, it’s the whole crap experience I’m upset about! The fear!”
Upshot: long talk, new installer will come tomorrow, fix it all, sorry, Greg is at the end of the line, hasn’t come to work all this week, says he injured his thumb, (bulldust!), won’t be working for them much longer.
Barry worked his negotiating skills and kept me calm. We ended up talking footy and shaking hands. What else, I don’t know. That’s it for now.